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Predien Consulting Privacy Statement

Effective date: June 18, 2026
Predien Consulting and its related entities (collectively “Predien Consulting”) recognize 
the importance of privacy, security, and data protection to our users, customers, and 
partners worldwide.
This Privacy Statement (“Statement”) informs you of our privacy practices, the choices you can make, and the rights you can exercise in relation to your personal data that we collect and use when you interact with Predien Consulting’s websites, products, and services, when you apply for a job with Predien Consulting or visit our office, or when you engage with our customer support representatives.

Data collected about you

When you interact with our websites, products, services, customer support channels, or job application process at Predien Consulting, we may ask you to provide some personal data. When we request this type of data, we will notify you as to why we are asking for data and how this data will 
be used.

Contact data: The data we may collect includes your personal and/or business contact data, such as your first and last name, email address, phone number, mailing address, and data about the organization you represent, and other similar data and identifiers.

Account data: We collect first and last name, username, and passwords when your Predien Consulting account is activated.

Professional and employment data: We may collect your job title, professional certifications details, employment history, and similar data when you register for our events or courses, participate in user research, or apply for a job at Predien Consulting.

Payment and billing data: We collect data necessary for processing payments and preventing fraud, including bank account details and other related billing data.

Location data: We collect location data when you choose and opt-in to provide location-related data when interacting with our website.

Demographic data: We may collect when you choose to provide some demographic data, such as your gender, diversity and inclusion, veteran, or disability details when you apply for a job at 
Predien Consulting.

Video or voice data: When you interact with our customer support or participate in user research studies, we may collect video and/or audio recordings, and transcripts of those recordings. We may also collect your photo or video footage via CCTV cameras or other technologies when you visit our office or participate in our events and conferences.

Other data: Examples of other data that we may collect from you include data you provide when you interact online or by phone with our customer support channels, or any additional data you choose to provide to us while interacting with our websites, products, and services.

Data collected automatically

We may collect data automatically from your device, such as through the website’s internet access logs and technology.

Device data: We may collect data about your device, including internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

Online activity data: we use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather other data about our user base. You can control the use of cookies at the individual browser level by updating your cookie preferences, but if you choose to disable cookies, it may limit your use of certain features or functions on our website 
or service.

Data collected from third parties

Data brokers: We may receive commercially available data such as name, mailing address, email address, job title, and other business contact details. 

Advertising providers: Our third-party providers may use technologies such as cookies to gather information about your activities on this and other sites to provide you with advertising based upon your browsing activities and interests if you have accepted the use of such cookies when first accessing our site. You can change your cookies settings at the individual browser level by updating your cookie preferences, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

Analytics providers: We may receive non-personal data, such as aggregated or de-identified demographic/profile data, from third-party sources including selected partners and companies that specialize in providing enterprise data, analytics, and software as a service.

Data submitted through the Predien Consulting platform

While using Predien Consulting products and services, customers may load various types of data to our platform. Platform data is governed by the contractual agreements between Predien Consulting and customers. Predien Consulting will not disclose or distribute any such platform data except as provided in the contractual agreement between Predien Consulting and the customer or as may be required by law.

We use and process your data for the following business purposes:

Provisioning and operating: We use your data to operate our websites and provision our products and services. The use of data collected through the platform is limited to the purpose of providing the service for which a customer engaged Predien Consulting.

Marketing and advertising: We use your data to inform you about current and new products and services.

Billing and payments: We use your data to invoice and process payments.

General communication: We may use your data to respond appropriately to your comments, questions, requests, and inquiries.

Product service communication: We may use your data to communicate with you directly for upcoming product releases, service updates, or if we detect suspicious activity on your account.

Product support and improvement: We use your data to address or prevent service or technical problems and to respond to support issues. We may also use your data to improve the performance of our products, services, and support channels.

Security: We use your data to provide online security for our websites, products, and services. We may also maintain additional security measures, such as CCTV, to safeguard our physical locations.

Research and development: We use your data to innovate new and existing product features using research and development tools and incorporating data analysis activities.

Mergers and acquisitions: If we take steps to enter into a reorganization, restructuring, merger, acquisition, or transfer of assets (“Business Transfer”), we may also use your personal data as reasonably necessary to give effect to that Business Transfer.

Job applications: We may use your data to manage your job application process.

Administering online education: We may use your data to manage your Predien Consulting online education account, to administer online courses, tests, and to issue certifications.

Events and webinars: We may use your data to facilitate conferences, webinars, and other events.

Compliance with law: Where required, we may use your data to comply with applicable laws, regulations, court orders, government, and law enforcement requests, to investigate security and privacy incidents, and to solve any customer disputes.

Legal basis for processing:

We process your personal data based on several different legal bases, as follows:

Based on the necessity to perform contracts with you: When you access, use, or register for services, you form a contract with us based on the applicable terms of use or terms of service. We need to process your personal data to discharge our obligations in any such contract, fulfill your requests and orders, answer questions and requests from you, and provide tailored customer support.

Based on compliance with legal obligations: We may need to process your personal data to comply with relevant laws or regulatory requirements and to respond to lawful requests, court orders, and legal processes.

Based on our legitimate interests: We process your personal data to send you invitations to relevant Predien Consulting products, services, and newsletters (unless you have opted out), understand which offerings may be relevant to you, and improve our products, solutions, and business practices.

Based on your consent: In certain situations, we process your data based on your consent. When applicable, we will ask for your consent before we process your data. You have a right to withdraw your consent at any time.

We may also use your personal data as instructed by you for other purposes, which we would describe to you when we collect the data.

To whom do we disclose personal information

Predien Consulting entities: We may transfer your personal data to other Predien Consulting entities in the United States and internationally for the purposes outlined in this Statement.

Service providers: We may disclose your data to affiliated and unaffiliated service providers such as our hosting, billing, collaboration, email service, analytics, advertising, customer service, event, or campaign management providers to help us with the activities described in this statement. These companies are authorized to use your personal data only as necessary to provide these services to us or on our behalf.

Trusted partners: We may partner with other companies that offer products or services related to ours or that host or sponsor-related events. We may disclose your data to these business partners if you express interest in such products, services, or events. If you provide your personal data to event sponsors at their booths or presentations, you should review their privacy policies to learn how they use personal data.

Business transfers: If Predien Consulting is involved in a business transfer, you will be notified of any change in ownership or new uses of your personal data, as well as any choices you may have regarding your personal data.

Compliance with law: We may also disclose your personal data as required by law or respond to valid legal requests.

Compliance with law: We may also disclose your personal data as required by law or respond to valid legal requests.

International data transfers

In accordance with applicable laws, personal data covered by this Statement may be transferred to and processed outside of the country where you reside by Predien Consulting or its affiliates, subsidiaries, or service providers, including in the United States and other countries as we deem appropriate from time to time. These countries may not have equivalent privacy and data protection laws (and, in some cases, may not be protective). We will protect your personal data in accordance with this Statement wherever it is processed. By submitting your personal data to Predien Consulting, you consent to such transfers and to the worldwide processing of your personal data.
Certain recipients (our service providers and/or Predien Consulting-related entities) who process your personal data on our behalf may also transfer personal data outside the country in which you reside. Where such transfers occur, we will implement a transfer agreement to protect your personal data.

EU-U.S. transfer of personal data

When we transfer personal data out of the European Economic Area (“EEA”), Switzerland, and the UK to countries that do not benefit from an adequacy decision, as determined by the European Commission, we will rely on Standard Contractual Clauses approved by the European Commission and other contractual measures to ensure that adequate safeguards are in place with respect to the data.

Data retention and security

We retain your personal data as required or permitted by law and while the data continues to have a legitimate business purpose.
We have taken steps intended to maintain the security of your data and follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. You should understand that the open nature of the internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. If you have any questions about security or any reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us at security@predienconsulting.com.

Platform data retention and security

Predien Consulting retains platform data according to the timeframes set forth in the relevant agreements with its customers and in compliance with applicable law. We will retain your data for as long as your account is active or as needed to provide you with services. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Predien Consulting maintains a comprehensive written information security program that contains administrative, technical, and physical safeguards designed to prevent unauthorized access to personal data.

Social media features

Our websites include social media features, such as the Facebook Like button and widgets, the “Share this” button, or interactive mini programs that run on our site. These features may collect your IP address and which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or are hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing the feature.

Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us at legal@predienconsulting.com.

Blog/forum

Our website offers publicly accessible blogs or community forums. You should be aware that any data you provide in these areas may be read, collected, and used by others. who access them. Predien Consulting is not responsible for any data you choose to submit in these forums. Please request the removal of your personal data from our blog or community forum by contacting us at support@predienconsulting.com. In some cases, we may not be able to remove your personal data, in which case, we will let you know if we are unable to do so and why.

Community sites

When you get access to the Predien Consulting Platform, you may also have access to community sites that allow you to subscribe using your email address and to post information under your user name. As a user, you can request deletion of your community profile by sending an email to support@predienconsulting.com.

Your communication preferences

We give you the option to receive a variety of marketing communications that may include product or services information, events and conferences, blog updates, premium content, training information, or invitations to participate in user research. Subscription communications include email newsletters, software updates, etc. that may be expressly requested by you or which you consented to receive. You can manage your communication preferences at any time. If you do not wish to receive marketing communications from us, click the “unsubscribe” link in relevant email, or update your preferences in our Preference Center.

Cookie preferences

Predien Consulting provides you with choices about the setting of cookies and other automatic data collection tools. You can learn more about our use of these tools and how to opt-out by visiting your cookie preferences, or, if located in the European Union, click here.

Children's privacy

Our websites, products, and services are not intended for use by anyone under the age of 16. Predien Consulting does not knowingly collect personal data from anyone under the age of 16. If you are under 16, you may not attempt to register for our events and services or send any data about yourself to us, including your name, address, telephone number, or email address. If we become aware that we have collected personal data from someone under the age of 16 without verification of parental consent, we will delete that data promptly. If you are a parent or legal guardian of a child under 16 and believe that your child has provided us with their personal data, please contact us at the email or mailing address provided at the end of this Statement.

Your data protection rights

Depending on your location and subject to applicable laws, you may have certain data protection rights. You may exercise your rights of access and request corrections, suppression, objection, portability, and deletion under applicable data protection laws in accordance with the process outlined below.
When Predien Consulting is acting as a “data controller,” you can exercise your rights under applicable data protection laws directly with Predien Consulting by contacting us at privacy@predienconsulting.com.
When Predien Consulting is acting as a “data processor,” and you wish to exercise your privacy rights, Predien Consulting will direct you to the data controller under the applicable data protection laws.
Subject to limited exceptions under applicable law, if you are a natural person residing in Virginia, Colorado, Connecticut or Utah acting only in an individual or household context (not for commercial or employment purposes), you may have the right to (i) request to access or obtain a copy of personal data we hold about you, (ii) request that we correct inaccurate personal data, and (iii) request that we delete certain personal data we have collected from you, subject to certain exceptions under the law.
We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. We will not discriminate against you if you exercise any of these rights under applicable laws.
To exercise your rights, please contact us at privacy@predienconsulting.com or call +1 (XXX) XXX-XXXX. For your protection, we may only process requests with respect to the personal data associated with the email address that you use to send us your request, and we may need to verify your identity before processing your request. We will respond to your request within the timelines prescribed by applicable law.

Massachusetts residents

If you are a Massachusetts resident, you can find information about how we use your personal data and about your voluntary privacy options in the Massachusetts Transparency Notice section of this Statement.

Automated decision-making

Predien Consulting processes personal data using both manual and automated methods of processing. Automated methods are often used to assist our manual methods in accordance with applicable laws. In situations where automated decision-making may produce legal effects or significantly affect an individual, Predien Consulting will provide the individual with an opportunity to inquire about the decision or request a manual review. Manual review may be conducted by Predien Consulting employees or trusted third-party business partners working on Predien Consulting’s behalf.

Platform users' rights

Subject to limited exceptions under applicable law, Predien Consulting acknowledges that you may have the right to access, update, correct, and delete your personal data.
Please be advised that if we act as data processor/service provider to process personal data, we do so on behalf of our customers under the terms of a service agreement or similar agreement, and the data you have requested therefore is under the control of that customer. Accordingly, an individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his or her question to the applicable customer. If the customer requests Predien Consulting to remove the personal data to comply with data protection regulations, Predien Consulting will assist the customer with such removal in accordance with customer’s instructions and subject to Predien Consulting’s ability to access the data as needed to respond to the request.

Massachusetts transparency notice

This notice applies to residents of the Commonwealth of Massachusetts and supplements the information contained in Predien Consulting’s Privacy Statement above. Predien Consulting provides this voluntary transparency notice to inform Massachusetts residents about our privacy practices and to provide choices regarding the use of personal information.

Collection of personal information

Please see the “Data collected about you” section earlier in this Statement to understand what personal information we collect and the sources from which we obtain it.

We may collect the following categories of personal information about Massachusetts residents:

  • Identifiers: First and last name, address/billing address, telephone number, email address, username, and IP address.
  • Personal records information: First and last name, date of birth, address, telephone number, bank account number, and other financial information.
  • Protected classification characteristics: Age, gender, diversity, and inclusion of information.
  • Audio and visual information: Video and voice recordings.
  • Internet or network activity: Browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data, and the approximate physical location associated with your IP address.
  • Professional or employment information: Your job title and organizational affiliation, professional certification details, and employment history.

Use of personal information

Please see the “We use and process your data for the following business purposes” section earlier in this statement for information about how we use your personal information.

Sharing of personal information

Please see the “To whom do we disclose personal information?” section earlier in this Statement to understand how we may disclose your personal information. We do not sell personal information about you. We obtain your consent and direction before disclosing personal information to our partners for direct marketing purposes.

Your voluntary privacy choices

While Massachusetts law does not currently require specific privacy rights, Predien Consulting voluntarily offers Massachusetts residents the following options:
  • Right to request information: You may contact us to request information about the personal data we have collected about you and how we use it.
  • Right to request correction: You may request that we correct inaccurate personal information that we have collected about you.
  • Right to request deletion: You may request deletion of personal information we have collected from you, subject to certain exceptions based on our legitimate business needs and legal obligations.
  • Right to opt-out of marketing: You may opt out of receiving marketing communications from us at any time by using the “unsubscribe” link in our emails or by contacting us at privacy@predienconsulting.com.
  • Non-discrimination: We will not discriminate against you for exercising any of these voluntary privacy choices.
To exercise any of these options, please contact us at privacy@predienconsulting.com or by calling 
+1 (XXX) XXX-XXXX. For your protection, we may need to verify your identity before processing your request. We will respond to your requests within a reasonable timeframe.

Third-party marketing

Massachusetts residents have the right to understand how Predien Consulting may share personal information with third parties for direct marketing purposes. We obtain your consent before sharing your personal information with third parties for their direct marketing purposes. You may opt out of such sharing at any time by contacting us at privacy@predienconsulting.com.

Contact and complaints

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us at privacy@predienconsulting.com.
Alternatively, you can contact the data protection supervisory authority in your jurisdiction for assistance.

Changes to this statement

We may update this Statement from time to time in response to changing legal, technical, or business developments. When we update it, we will take appropriate measures to inform you that we have made consistent with the significance of the changes we make. We encourage you to periodically review this page for the latest information on our privacy practices.

Changes to this statement

Should you have questions or comments related to this Privacy Statement, please contact us at privacy@predienconsulting.com or by sending your mail to:

Predien Consulting
100 Summit Dr,
Burlington, MA 01803

Predien Consulting Data Protection Officer (DPO)
dpo@predienconsulting.com

To receive a copy of the previous version of the privacy statement, email privacy@predienconsulting.com
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